Terms of Service

Effective [date]

These terms are an agreement between [your legal business name] ("TradeMettle", "we", "us") and the company that signs up for TradeMettle ("you", the "customer company"), and they apply to everyone who uses TradeMettle's apps (Offcut, Rough-In and Home Run) for that company. By using TradeMettle, you agree to them. If you agree for a company, you confirm you're allowed to.

1. The service

TradeMettle gives your company its own copy of the apps it signs up for, at its own address, with its own logins and data. We may improve, change or retire features over time; we'll give reasonable notice before removing something your company relies on.

2. Accounts and your team

• Your company's admins decide who gets a login and what each role can open and change. You're responsible for what happens under your company's logins.
• Keep passwords private, and tell us straight away if you think an account has been misused.
• Give each person their own login; don't share one between people.

3. Your data

• Your company owns the data it puts in TradeMettle. You give us permission to store, copy, process and show it only as needed to run TradeMettle for you, as described in our Privacy Policy.
• You're responsible for having the right to put that data in TradeMettle, including your customers' information, and for telling your customers how you use it where the law requires.
• Your admins can export your data to Excel at any time.

4. Calculators, codes and safety

TradeMettle's tools (for example wire and pipe sizing, voltage drop, gas pipe sizing, drain and vent sizing, loads, weights and bending) are aids to help trained professionals work faster. They are not a substitute for professional judgment, the code book in force where you work, the manufacturer's instructions, or the authority having jurisdiction. Code editions and local amendments vary. Always check results before you rely on them, and follow local codes, permits and inspections. You're responsible for the work you do and the decisions you make with these tools.

5. Prices and payment

• TradeMettle is billed monthly, for each app your company uses, at the prices we agree with you. Adding or removing an app changes the bill from the next month.
• Card payments are processed by Stripe. We may also agree to other ways to pay.
• Prices may change with at least [30] days' notice; the new price applies from your next bill after that.
• If a payment is missed, your admins will see a notice in the apps. If it's still unpaid after the grace period we tell you (14 days unless we agree otherwise), we may pause your company's apps until it's paid. Pausing never deletes your data, and paying opens them again.
• Fees don't include taxes, which you pay where they apply. Except where the law requires, payments aren't refundable for months already started.

6. Your payments from your customers

If your company connects its own Stripe or Square account, or adds its own payment link, payments your customers make go to your account under your agreement with that provider. TradeMettle isn't a party to those payments and doesn't hold your money.

7. Fair use

Don't use TradeMettle to break the law, send spam or messages people haven't asked for, upload anything you don't have the right to share, interfere with or try to get around TradeMettle's security, or try to reach another company's data. We may limit or suspend access that puts TradeMettle or other customers at risk, and we'll tell you why.

8. Other services

Some features rely on other companies' services, such as email delivery, payment processing and photo reading. Their own terms apply to them, and we're not responsible for their availability.

9. Availability and support

We work to keep TradeMettle running and backed up every day, but we don't promise it will always be available or free of errors. Planned maintenance is done outside working hours where we can. Contact us at [support@gettradekit.app] for help.

10. Ending the service

• You can stop using TradeMettle at any time; billing stops at the end of the month you're in.
• We may end these terms with [30] days' notice, or straight away if you seriously break them.
• When the service ends, you can take an export of your data for [30] days, after which we delete it as described in the Privacy Policy.

11. Warranty and liability

TradeMettle is provided "as is". To the fullest extent the law allows, we make no warranties beyond those stated in these terms, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement.

To the fullest extent the law allows, neither side is liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, and our total liability for any claim about TradeMettle is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

12. Indemnity

You'll defend and cover us against claims from others that arise from your data, your work, or your use of TradeMettle against these terms.

13. Changes to these terms

We may update these terms. We'll post the new version here with a new date, and tell your admins about important changes at least [30] days before they take effect. Using TradeMettle after that means you accept them.

14. General

These terms are governed by the laws of [your state], and disputes will be handled in the courts of [your county and state]. If part of these terms can't be enforced, the rest still applies. These terms and the Privacy Policy are the whole agreement about TradeMettle unless we've signed something else with you.

Contact

[your legal business name]
[mailing address]
Email: [support@gettradekit.app]